SingaporeMahjong Club
Singapore Mahjong Club
Help at the table
Contact support
For help, account or privacy questions, or to report inappropriate content, email wannabeslacker45@gmail.com. For a game issue, include your device, app version, what happened and any error message. Never send passwords, sign-in codes or payment details.
Sign in and play
Choose Apple or Google in the iPhone app, or Google in your browser. Your first sign-in creates your Mahjong account. Use the same provider on your devices to return to the same account; Apple and Google sign-ins can create separate accounts.
Start a table and share its invite code with friends. Each friend signs in before joining. Any seated player can start when the table is ready; computer players fill empty seats.
Return to a game
Choose Resume game on the same device, or sign in and select a table under Your saved tables. Recovering a seat disconnects the previous device using it. Tables are kept for up to 24 hours.
If you lose connection
Reopen the game and reconnect. A computer player can cover an absent seat; confirmed moves stand when you return. A table with nobody present can pause until someone returns. If a waiting seat has been released, join the table again before play starts.
Chat, blocking and reports
Open Table chat or Players to report a message or profile. Choose Offensive, Harassment or Spam. Reporting also mutes the sender at that table. A host can mute table chat or remove a message.
Choose Block player on a signed-in player's profile to hide their chat and profile across tables and prevent new shared tables. An ongoing game can continue with its scores intact. In the iPhone app, open My account, tap the Account settings gear and choose Blocked players to unblock someone. You can also use Manage blocked players in your browser. Muting alone applies only to the current table.
Keep names, profiles and chat friendly. Harassment, threats, hateful or sexual content, spam and sharing another person's private details are not allowed. Reports can lead to content removal or suspension of table access. Never include passwords, sign-in codes or payment details in a report.
Accounts and memberships
Compare memberships or open My account in your browser to see your game allowance and history. One game means one wind. In the iPhone app, My account shows your profile and history; Membership shows your plan and included features.
For an App Store subscription, use Restore purchases in the app if paid access is missing. Check that you are using the same Apple purchase account and Mahjong sign-in. Manage or cancel renewal through Apple's subscription settings; deleting the Mahjong account does not cancel an Apple subscription. For a browser purchase, manage your PayPal or Stripe subscription in My account and use Refresh payment status if needed.
Delete your account
Use Delete account from the home screen in your browser. In the iPhone app, open My account, tap the Account settings gear, then choose Delete account. This removes your profile, chat, saved history and account access. Other players keep their scores with your name replaced by Former player. See the privacy policy for backup handling.
Table availability
The service has a limited number of simultaneous tables. If tables are full, return later. Table balances are scores and cannot be withdrawn or exchanged for money.